Mediation skills for leaders
8:30 AM - 4:30 PM
Monday May 20, 2019
No matter where you are in an organization, you will be called on to solve problems and maintain positive working relationships. This interactive workshop focuses on core mediation skills that can be used to help work teams, co-workers, business partners, providers and clients solve potentially difficult and divisive issues before they fester and grow.
You will learn how to use basic mediation principles, communication skills and interests to defuse tensions and build agreement. Participants will have the opportunity to develop and practice skills that they can apply immediately.
Workshop faculty: William Logue and Lorraine Della Porta.