The center sponsors a 40-hour mediation training that provides a comprehensive introduction to to the process and skills, as well as hosting highly interactive advanced workshops designed for experienced mediators. The center also offers trainings in negotiation, mediation skills for leaders and deliberative dialogue.

2017 Upcoming Trainings  

Click the training below for a description and information on how to register.

- NegotiationSeptember 14 - 15, 2017

40-hr Mediation Certificate October 11, 12, 13, 19 & 20, 2017  (5 days)

Mediation Skills for LeadersNovember 8 - 9, 2017

- Deliberative Dialogue Moderator Training: April 18-19, 2018  


Negotiation when relationships matter

September 14 - 15

8:30 AM - 5:00 PM

Negotiation is at the heart of every human interaction. However, negotiators often fail to achieve their goals, and occasionally even damage valued relationships. This training can help you seize opportunities to improve business and personal relationships while achieving your negotiation goals. The training is based on principles of interest-based negotiation - principles that have been used successfully to reach agreement on issues as small as where to go for dinner and as important as where to draw new national boundaries.

Through experiential learning, you will apply what you learn immediately on the big and small negotiations that are important to you. Designed for business people and lawyers as well as other professionals, and led by William Logue and Loraine Della Porta, nationally recognized trainers, negotiators, and consensus-builders, the course provides participants with opportunities to learn new negotiation skills, practice what they have learned, and receive personal feedback. Participants will learn a process for achieving better negotiation outcomes through understanding:

  • Negotiation styles--yours, theirs, and when to use different approaches
  • How to avoid common negotiator mistakes and overcome substantive and procedurial barriers
  • How to deal with difficult people and emotions--yours and theirs
  • How to identify interests and set goals
  • How to exchange information without undermining your negotiation goals
  • Strategies to start the negotiation, bargain, close and sustain the parties' commitment
  • How to maintain and build relationships throughout the negotiation

Space is limited to 24 participants. Each participant will receive a workbook.

For more information, please contact Bill Logue at the Quinnipiac Center on Dispute Resolution, 860-521-9122, or email centerdisres@quinnipiac.edu.

Program Cost and Registration:

Early Registration - $450 Through September 1, 2017

Registration - $500 After September 1, 2017

Register Now

You will have three payment options: 1) paying in full by credit/debit card, 2) placing a $150 non-refundable deposit by debit/credit card and being invoiced for the difference due 14 days before the start of the training, or 3) being invoiced for the entire amount. Please note that if you choose to be invoiced your space cannot be guaranteed until final payment is received. Please review our cancellation policy.

For more information, please contact Bill Logue at the Quinnipiac Center on Dispute Resolution, 860-521-9122 or email centerdisres@quinnipiac.edu.

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40-Hour Mediation Certificate Program

October 11, 12, 13, 19 & 20, 2017

8:30 AM - 5:30 PM

Our mediation training is designed for lawyers and non-lawyers alike and is led by experienced mediators and trainers, William Logue and Lorraine Della Porta. This training is focused around experiential learning; each participant will have many opportunities to apply and practice mediation skills and receive feedback. Participants will gain the following skills:

Deeper understanding of mediation as a way to resolve disputes in commercial and business affairs, divorce and child custody cases, employment relationships, union-management contracts, environmental matters, health care issues, public policy debates and other areas

  • Ability to design and provide mediation services in a variety of settings
  • Listening, reframing, defusing and containing emotions and other communication skills
  • Ability to manage interest-based negotiations between two or more parties
  • Each participant receives a binder with training materials and readings.

This program has been approved for Continuing Education Credit Hours for the National Association of Social Workers, Connecticut and meets the continuing education criteria for Connecticut Social Work Licensure renewal. The mediation training also now satisfies the basic mediation training requirement for membership in the Connecticut Council for Non-Adversarial Divorce.

 Lunch is provided. You must attend all five days of the training.

Program Cost

On or before September 15, 2017 - $1500

After September 15, 2017 - $1750

Register Now

Click on the link above to register. You will have three payment options: 1) paying in full by credit/debit card, 2) placing a $150 non-refundable deposit by debit/credit card and being invoiced for the difference due 30 days before the start of the training, or 3) being invoiced for the entire amount. Please note that if you choose to be your space cannot be guaranteed until final payment is received. Please review our cancellation policy.

Following registration you will receive an automated confirmation email followed several days later by an email asking you to complete a brief questionnaire.

For more information, please contact Bill Logue at the Quinnipiac Center on Dispute Resolution, 860-521-9122, or email centerdisres@quinnipiac.edu.

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Mediation Skills for Leaders

November 8 & 9, 2017

8:30 AM - 5:00 PM

No matter where you are in an organization, you will be called on to solve problems and maintain positive working relationships. This two-day interactive workshop focuses on core mediation skills that can be used to help work teams, co-workers, business partners, providers and clients solve potentially difficult and divisive issues before they fester and grow. This program will be delivered by William Logue and Loraine Della Porta who have decades of experience as mediators and trainers.

You will learn:

  • Basic structure of informal mediation
  • How to assess and diagnose conflict situations
  • How to identify and frame the issues for discussion
  • How to use communication skills and interests to defuse tensions and build agreement
  • How to deal with difficult behaviors

Space is limited to 24 participants. Each participant will receive a workbook.

Program Cost and Registration:

Early Registration - $450 Through October 16, 2017

Regular Registration - $500 After October 16, 2017

Register Now 

You will have three payment options: 1) paying in full by credit/debit card, 2) placing a $150 non-refundable deposit by debit/credit card and being invoiced for the difference due 14 days before the start of the training, or 3) being invoiced for the entire amount. Please note that if you choose to be invoiced your space cannot be guaranteed until final payment is received. Please review our cancellation policy.

For more information:

Please contact Bill Logue at the Quinnipiac Center on Dispute Resolution, 860-521-9122 or email centerdisres@quinnipiac.edu.

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Civility in our country’s policy and political discourse has clearly declined, and the political climate has become increasingly bitter. We have all seen public and other meetings turn into shouting matches or worse. But what can be done? Is there a way to elevate the tone of dialogue in our country? Can we bring back civility?

This one and one-half day workshop, presented by Bill Logue and Loraine Della Porta, will focus on how to moderate deliberative dialogues, one of many tools that we can use to bring citizens together to reason, talk and to deliberate about contentious public policy issues facing our society. We will introduce participants to the National Issues Forum (NIF) model, which provides a way for people of diverse views and experiences to seek a shared understanding of the problem and search for common ground for action. During this experienced-based training participants will be guided through the process of how issues are framed and the discussion is moderated.

This workshop will train moderators how to lead a deliberative dialogue with a small group. Moderators use an issue discussion guide that frames the issue by presenting the overall problem and then three or four broad approaches to it. In this workshop, we will guide participants through the process of how issues are framed for public deliberation, how to help organizations convene and organize such forums, and how to facilitate a deliberative dialogue. We will then engage in a real dialogue session on an important policy issue. Participants will be given the opportunity to act as moderators of the dialogue and receive feedback and coaching. We will focus on developing facilitation skills that can be used for dialogues and other forums participants might want to facilitate/moderate. If a sufficient number of participants are in interested there will be an optional session on rapid issue framing, at no extra charge, on the afternoon of the second day.

Program Cost and Registration:

Early Registration - $150 Before March 20, 2018

Regular Registration $175 After March 20, 2018

Register Now

You will have three payment options: 1) paying in full by credit/debit card, 2) placing a $75 non-refundable deposit by debit/credit card and being invoiced for the difference due 14 days before the start of the training, or 3) being invoiced for the entire amount. Please note that if you choose to be invoiced your space cannot be guaranteed until final payment is received. Please review our cancellation policy.

For more information, please contact Bill Logue at the Quinnipiac Center on Dispute Resolution, 860-521-9122 or email centerdisres@quinnipiac.edu.

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Deliberative Dialogue Moderator Training

April 18 -19, 2018